from our family to yours

We are a small family run business in Hartlepool providing individual only cremations to your beloved pets covering all of the North East.

Dignity & Respect

Every pet is treated with the utmost care and honour.

Transparent & Trustworthy

Clear processes, honest communication, and a service you can trust.

Support & Guidance

Compassionate help through every step of your pet’s final journey.

Compassion & Care

Gentle, understanding care during this difficult and emotional time.

About Us

We are a small family run business in Hartlepool providing individual only cremations to your beloved pets covering all of the North East.


We came up with the idea to set up this service after the sudden loss of our beautiful girl Roxy. She was our world and we were left heartbroken when she passed away. We had no time to plan or talk about our wishes for Roxy when this time should come, so when it happened so suddenly we were left to make decisions quickly, which looking back we would have done differently.

Our Services

Cremation

A dignified, individual cremation service for your cherished companion.

Pre Payment

Secure peace of mind by arranging and pre-paying for the future.

Advice

Compassionate guidance to support you during this difficult time.

Why Choose Us

At Roxy’s Rainbow, we understand that saying goodbye to a beloved pet is one of the hardest moments any family will face. That’s why we have created a warm, welcoming and private environment where you can take the time you need to say your final farewell.

Our dedicated Farewell Room provides a peaceful space where you can spend precious moments with your pet without feeling rushed. Whether you would like a few quiet minutes alone or wish to gather with family members, we are here to support you every step of the way.

We know that pets are family, and that includes the companions who are still by your side. Your other four-legged friends are welcome to accompany you, as many families find comfort in allowing their pets the opportunity to say goodbye too.

As a family-run independent pet crematorium, we treat every pet with the same love, dignity and respect that we would expect for our own. From the moment your pet comes into our care until they are safely returned home, you can be assured they will be looked after with compassion and the utmost respect.

Because every pet deserves a loving farewell, and every family deserves the time and support they need.

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Years Of Experience

Personal, Respectful, and Always Here for You

We’re available 7 days a week to support you. Call us today to discuss our individual cremation services.

Our Products

At Roxy’s Rainbow Pet Cremation Services, we understand that saying goodbye to a beloved pet is never easy. They are more than just animals; they are family, loyal companions, and cherished friends who leave lasting paw prints on our hearts. To help you honor their memory, we offer a selection of thoughtfully chosen keepsakes and memorial products. From beautifully crafted urns and scatter tubes to personalized tribute items, each piece is designed to provide comfort and a lasting way to celebrate the love and joy your pet brought into your life.

Opening Hours

Monday
8am - 8pm
Tuesday
8am - 8pm
Wednesday
8am - 8pm
Thursday
8am - 8pm
Friday
8am - 8pm
Saturday
8am - 8pm
Sunday
8am - 8pm